Head of Customer Care – Leicestershire – High Salary and Package

Benefits –

• Car Allowance
• 30% Annual Bonus
• Bupa Healthcare
• Excellent works pension
• Discount on company Homes
• Laptop and Phone
• 33 days holiday

 The Role –

One of our clients – a bespoke housebuilder – has an opportunity for a Head of Customer Care in the Leicestershire and Coventry areas.

The role will include:

• Monitoring and managing the performance of the team, ensuring training and development is provided as required.
• Visiting all customers that require one-to-one meetings to review and resolve any issues
• Ongoing continuous improvement of systems, policies and procedure within the Customer Care team, to drive change and maintain or improve the service offered
• Attending meetings that may be necessary in the performance of your duties.
• Complying with and upholding company policies and procedure

Requirements 

• Must have experience working with New Homes developers.
• Must have a valid driving licence.
• Must be at least a Senior Customer Service Manager to be considered.

To find out more about this exciting position please contact:
rory.osborn@foresiterecruitment.co.uk
Direct Dial: 07846 569774
Rory Osborn | Associate Director
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