Customer Care Coordinator – £28,000 + 2 days WFH – Derby

Benefits –

• Annual Bonus
• Remote Working x2 days
• Pension scheme
• Share Save Scheme
• Company Progression – different departments, promotions

 The Role –

Our 5* client has an exciting opportunity for a Customer Service Coordinator in the Derby area.

The role will include:

• Liaise with all customers and sub-contractors, site managers, etc. to establish an excellent after sales/maintenance response to all queries
• Overseeing and Managing a number of volume sites with over 550 plots in warranty
• Ensure all materials and labour required are available prior to starting any work
• Ensure the customer care / after sales image by personally contacting customers after legal completion to ensure the customer is happy
• Produce all relevant documentation relating to customer care accurately and in a timely manner
• Manging a handful of developments alongside the other coordinators

Requirements 

• They will be passionate about providing the highest customer care, and be an excellent team player, with excellent communication skills
• Experience from a housebuilder background would be ideal but not be essential.

To find out more about this exciting position please contact:
rory.osborn@foresiterecruitment.co.uk
Direct Dial: 07846 569774
Rory Osborn | Associate Director
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