New Home Sales Advisor- Exeter- Up to £30k basic + £45k OTE

  • Full Time
  • Exeter

We’re currently recruiting on behalf of an excellent developer in the Exeter area. Great package and progression opportunities.

Our client is offering up to a £30k basic salary with a £45k OTE, 1 in 4 weekends off at least. Potential to become Senior Sales Advisor with the right experience.

Job Description

  • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
  • Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
  • Proactively manage and follow the sales process
  • Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
  • Deal with all customers in a polite, friendly and efficient manner.
  • Ensure that customers are kept fully and regularly informed of the progress of their purchase.
  • Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives
  • Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

Person Specification

  • Must have at least 2 years in the New Homes Industry
  • Excellent knowledge of the sales process
  • Experience in liaising with Solicitors, Estate Agents and Financial Advisors to progress sales and achieve exchange of contracts within a set deadline
  • Proven track record of achieving sales targets
  • Proven track record of exceptional sales
  • Excellent IT skills with demonstrable knowledge of Microsoft Office tools
  • Comfortable using multi-channel forms of communication
  • Ability to handle complaints and difficult situations
  • Strong negotiation and sales skills

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