Customer Care Manager – £45,000+ / Car Allowance and Bonus – Chippenham

Website foresiterecruitment Foresite Recruitment

Benefits –

  • Annual Bonus
  • Car or Car Allowance
  • Pension
  • Company Progression – different departments, promotions

 The Role –

Our 5* client has an exciting opportunity for an experienced New-Build Customer Care Manager in the Wiltshire area.

The role will include:

  • Assisting with the smooth running of the department and ensuring that purchasers receive customer care satisfaction in line
    with the Home Inspection Guide.
  • Assisting with monitoring and managing the performance of the Customer Care team, including allocation of sites to Coordinators.
  • Highlighting and reporting on repeated issues/common defects, poor-performing trades and company site staff to allow for positive intervention for senior management.

Requirements 

  • They will be passionate about providing the highest customer care, and be an excellent team player, with excellent communication skills..
  • Excellent negotiating skills.
  • Financial awareness.
  • Knowledge of NHBC/LABC procedures.
  • Computer literate in Microsoft Office
    applications.
  • Excellent interpersonal skills.

To find out more about this exciting position please contact:
rory.osborn@foresiterecruitment.co.uk
Direct Dial: 07846 569774
Rory Osborn | Associate Director
Ref: 2204

To apply for this job email your details to rory.osborn@foresiterecruitment.co.uk.