Customer Care Coordinator – Up to £29,000 – North East

Benefits –

• Annual Bonus
• Pension scheme
• Company Progression – different departments, promotions

 The Role –

Our 5* client has an exciting opportunity for a Customer Service Coordinator in the Newcastle area.

The role will include:

• Liaise with all customers and sub-contractors, site managers, etc. to establish an excellent after sales/maintenance response to all queries
• Overseeing and managing a number of volume sites with a high number of plots in warranty
• Ensure all materials and labour required are available prior to starting any work
• Ensure the customer care / after sales image by personally contacting customers after legal completion to ensure the customer is happy
• Produce all relevant documentation relating to customer care accurately and in a timely manner
• Manging a handful of developments alongside the other coordinators

Requirements 

• They will be passionate about providing the highest customer care, and be an excellent team player, with excellent communication skills
• Experience from a housebuilder background would be ideal but not be essential.

To find out more about this exciting position please contact:
rory.osborn@foresiterecruitment.co.uk
Direct Dial: 07846 569774
Rory Osborn | Associate Director
Ref: 2352

About Us: Based in Bridgend, South Wales, Foresite Recruitment provides forward-thinking, dynamic, and tailored recruitment solutions to construction companies, developers, and housebuilders nationwide. Our team is driven by a desire to make the recruitment life cycle as hassle-free as possible. We pride ourselves on the service and experience we provide, working with the best candidates and clients from across the UK. We are an equal opportunities employer and value diversity and inclusion. We will provide reasonable support to disabled applicants throughout the recruitment process. If you require any adjustments to attend/ perform in the interview, please do not hesitate to let us know.