Customer Care Coordinator/Admin – Temporary Position – Excellent Pay Rates

We are currently recruiting for Customer Care Coordinator/Admin to work on a temporary basis on a site in Warrington. This role is for a minimum of 3 months!

This role requires an experienced Administrator or someone who has Customer Care experience. You need to be confident and free to start ASAP.

For this role, duties will include:

  • Providing an effective support network to the Customer Care team.
  • Responding to phone calls and emails from customers in accordance with company guidelines. Ensure that all calls/emails are logged on the database.
  • Raising jobs/tasks for the maintenance operatives and ensuring satisfactory completion from a customer and business perspective.
  • Issuing notice letters to the contractors and access letters to the homeowners.
  • Keeping customers updated as remedial work progresses.
  • Liaising with other departments when specialist queries or advice is required.

Key requirements:

  • Experience in Admin or Customer care
  • Be confident using Computer systems including Microsoft Office
  • Be very customer service focused
  • Confidently work in a team
  • Be available to work weekdays, full time

To apply for this job email your details to maddie.bray@foresiterecruitment.co.uk.